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    Customer service enquiries

    We're here to help! For any customer enquiries or order issues, please reach out through the Needly app, Facebook, Instagram or our website's live chat.

    Simply log in to your account, select a recent order and then use 'Help' to report your query. Or you can mail us at

    Please note we don't accept orders over the phone - so if you'd like to place an order, please place it online.

    Media enquiries

    For quotes, interviews or other media requests, please email

    Unfortunately the press office doesn't have access to account information, so can't help with customer enquiries.

    Registered Office: Needly Trading NSW PTY LTD, 35-37 Norman Street, Peakhurst 2210, Sydney, New South Wales, Australia